If your query isn’t answered below, please submit an enquiry and include any questions in the ‘comments’ field of our online enquiry form.
If you’re still unsure, just submit an online enquiry form making sure you complete the correct suburb, state & postcode of your property and we’ll let you know if we cover that area.
Additional rooms, would be rooms not listed above, for example:
- Formal lounge/dining room
- Theatre room
- Study (or study nook)
- Games room
- Activity room
- Sleep out
- Or other such similar areas
Please include all of these rooms as additional rooms in your online enquiry so that we may provide a more accurate estimate for your cleaning services.
If your property is furnished Housework Heroes would recommend we provide our spring clean package which offers a detailed cleaning service, we can also supplement additional items to this cleaning package such as: window cleaning (inside, outside & tracks), interior oven cleaning and professional carpet steam cleaning services.
Additionally there are no contracts to sign or minimum periods of cleaning.
We do require running hot water, safe useable electrical outlets & working lights at every property we provide a cleaning service for. Alternatively you can supply your own cleaning products if desired.
If you would like to move these items prior or during the cleaning service, our cleaning representatives will clean behind them for you.
Blind cleaning or dusting may be available upon request.*
*Excluding Western Australia – Blind cleaning or dusting services are not provided at all in WA.
Upon request we can provide general sweeping of paved areas outside, for heavily marked or stained paved areas (e.g. oil on drive or carport) we would need to carry out personal quotation (where a cleaner visit the property) for professional quotation for pressure cleaning services.
Housework Heroes does not currently provide any gardening services or pool cleaning services.
Our cleaning representatives carry out a personal quotation, they may offer to customise one of our cleaning packages to your individual needs. However we reserve the right to have a minimum level of service at a property.
Upon request all Housework Heroes cleaning representatives will provide you with a copy of their police clearance.
If you wish to confirm the validity of the police clearance, please consult your state’s police website or non-emergency contact number.
Western Australia – National Police Certificate
This may effect the cleaning of light fittings, ceiling fans & windows at certain properties.
Invoicing and payment via EFT may be available upon request – subject to the availability of your local franchise.